TELEPHONE ANSWERING SERVICE

*Calls exceeding the monthly inclusive calls are charged at 96 pence per incoming call. All prices exclude VAT. Once off set-up fee of £ 75.00 on all answering services.
** BT - British Telecoms

Why Businesses choose One Global Office as their Telephone Answering Service provider

Whether it is a small business answering service or message taking service, virtual receptionist service, or any other specific call handling services, One Global has the highest quality LIVE telephone answering service to handle your calls in a way that increases the professionalism and profits of your business ....giving your more time to focus on your core business.

Telephone Answering Services tailored to your needs - FREE Assessment

We assign a small team to your account to answer all your incoming telephone calls. We also tailor the phone answernig service to your needs and have many value added services.. For example, we take bookings for some clients, manage their diaries and set up appointment. We can also answer some questions about your about your business, services or products. Most clients require us to divert (patch) calls to a specific telephone numbers or team members seamlessly. If you don't or cannot take the call we take a message which is then send to you by email, sms, text or fax.

Our UK call centre delivers professional yet personal answering services.

We started our UK based call centre to provide Telephone Answering Services to UK businesses. This is still our main focus, but we also offer these services to overseas clients who wish to set-up in the UK.

To ensure a top quality service One Global Office invests heavily in the latest technologies to offer you the Telephone Answering Services best suited to your unique circumstances and needs.

Answering and dealing with your calls is our core business. The second important ingredient in ensuring a top quality of call answering service is PEOPLE. We recruit only top people who enjoy customer facing roles. We have an ongoing training program to ensure a professional, yet has a personal, friendly phone answering service. Our employees can think on their feet and are trained to respond appropriately to your and your customer needs and demands.

With over 10 years experiences in the call centre industry we also have experience and know how to deliver a professional service that delight you and your clients. We believe that our telephone answering service must do more than just solve your problems - It must create value for you and your customers.

Whether your requirements are to create a professional image, establish a global presence, reduce costs, manage your office while you are out closing deals, we have the team and the technology to provide you with the optimal solution.

One Global has a telephone answering service to meet your call handling needs

One Global Office Call Answering Service was developed for forward thinking business owners that want flexibility and scalability in the most cost effective way. Many clients have discoverd how they could substantially save costs while still maintaining the highest quality of service. We have several clients who are saving over £ 12,000 per year. What is even more interesting is that the quality and professionalism of their call answering and reception service increased at the same time ....talk about a double bottom line!

Our clients ALL Shares these characteristics

• Multi-site businesses who want one central point of contact and the flexibility of having calls put through to the right people wherever they might be.
• Business leaders who embrace new ways of doing business that adds value and saves costs ie., using a leading and nimble call centre to answer their calls.
• Open-minded business owners who appreciate the cost saving potential of our virtual switchboard & telephone answering service
• Small businesses that need to present the professional image of a larger company.

Benefits to your company

• Win new business by appearing much bigger than you really are ...and instill confidence in prospects and new clients.
• Never miss another important call - the one that could be worth thousands.
• Cost savings - we save our virtual reception service clients up to £ 12,000 per year.